Policy Cycle Tips Stage 7 - Evaluation and Review
Stage 1: Approval to Proceed
Stage 2: Drafting / Writing
Stage 3: Consultation
Stage 4: Document Approval
Stage 5: Publication
Stage 6: Implementation and Communication
Stage 7: Evaluation and Review
The Log of issues established during Stage 6 - Implementation and Communication can be used to inform evaluation and review.
The Implementation Officer will:
- Evaluate how effective the policy has been in terms of:
- the original reasons the document was introduced (refer to the reasons provided at Stage 1 in the Approval to Proceed Checklist)
- a control to mitigate against risk/s (refer to the risks identified at Stage 1 in the Approval to Proceed checklist).
- deviations between the policy and actual practice; “take-up” rates; ease of application (refer also to the outcomes that were identified as being required in the Implementation and Communication Plan).
- review the document to address concerns
- report to the relevant Approval Authority on recommended changes.
The Policy Framework requires that:
- policy documents undergo at least a regular three year review, and
- amendments to existing policy documents are subject to the same quality assurance process as for new policy documents.
Review of a policy document can be initiated by:
- an Implementation Officer
- a staff member through the Implementation Officer
- an Approval Authority
- an MQ Compliance Network Lead
- the Office of General Counsel
- the Policy Unit.
Timing of Review
A review can happen at any time that circumstances require. The Implementation Officer will:
- conduct the review
- determine whether the implemented policy or procedure:
- is operating as designed
- is still needed
- requires amendment based on changed practice
- requires amendment to align with changed legislative requirements, or other policy documents, or changed business systems or strategic direction.
The review of a policy document will require at least one of the following actions as appropriate for the type of document being reviewed or the scope of changes likely to be required:
- desk-top review
- consultation with stakeholders
- sampling of data
- checklist of questions
- consultation with the people who perform procedural tasks
- internal audit
- external audit.
Note that when a Policy is reviewed, it is appropriate to review any associated Procedure, Schedule or Supporting Material at the same time. Note also that a reviewed document will require re-approval by the relevant Approval Authority.
If amendments are required, or a policy gap is identified, return to Policy Cycle Tips Stage 1 - Approval to Proceed.