Water Management

Water Management


The Water Management Procedure details the operating, maintenance and management of water    infrastructure at Macquarie University.



To detail the operating, maintenance and management of water    infrastructure at Macquarie University.

ProcedureThis procedure requires actions by the following: This procedure provides information on the following topics:

Staff and students

Ensure water is used efficiently in all daily practices by:
  • filling         dishwashers to capacity before using and only using the economy mode
  • turning         off taps completely
  • using         half flush in toilets where available and appropriate
  • immediately         reporting leaks, incidents and maintenance issues to Macquarie         University Property (Property) through the online service         request form.
  • if a         water incident occurs after hours, such as a burst pipe, report the         incident directly to Security on 02 9850 7112 or go to Building C1A on         the North Ryde campus to report the incident in person.

Contact the Sustainability@MQ team or the Manager, Operational Sustainability, Property, if you require further    information on any water related issues.


Customer Service Officer, Property, Security Staff

Inform the Manager, Technical Services, Property when a major trade waste    related incident report is confirmed using emergency or standard service and    work order procedures.

In the case of an after hours incident ensure the delegated on-call    technical service staff is also informed.

Address leak and maintenance concerns regarding water management to    the Manager, Technical Services, Property using standard work order procedures.


Executive Deans, Directors, Managers, Heads of Department, Contractors and Sub-contractors

Ensure that any equipment or services purchased for and on behalf of the University adheres to the Procurement Handbook, Purchasing Procedures and Checklist which specify water efficiency as a priority.

Gain approval for any    plumbing work connecting to the main water or sewage system from the Manager,    Technical Services, Property by completing an online service request form.

When relevant, ensure new    employees and Higher Degree Research students are provided with induction    training concerning trade waste requirements (e.g. laboratory work).

Ensure staff  are kept informed of efficient water    practices and contact Sustainability@MQ if education is required.

Where a water incident    (such as leaks) is reported to you, ensure the incident is responded to    appropriately by informing Property through the online service    request form.


Director, PropertyMANAGEMENT
  • ensure         all new plumbing and water fixture work undertaken through         refurbishments, or installed as part of new builds, conforms to best         practice water efficiency as defined by Sydney Water.  At the time of writing this was         measured as 3 star WELS or better
  • ensure         that contractors and sub-contractors are provided with the appropriate         information and/or training to meet University requirements for water         efficiency
  • prioritise         the installment of automated control systems and appropriate         sub-metering during any new builds or refurbishments undertaken
  • remain         informed of any changes to the Trade Waste Agreement and sign off on         changes when required
  • provide         an appropriate budget to replace non-conforming plumbing and water         fixtures and to ensure that water savings projects can be undertaken on         a continual basis
  • communicate         and work with team members to ensure they are aware of the water         efficiency requirements of the University.


Manager, Technical Services, PropertyREPLACEMENTS
  • ensure         that all water fixtures not conforming to best practice (3 star WELS or better) are replaced         as funds become available
  • prioritise         replacement of water fixtures in utilities with high usage.
Ensure a robust maintenance program is in place by:
  • checking         all plant rooms and large water using sites manually for visible         leaks.  All such equipment on         campus should be checked at minimum once every two weeks
  • identifying         all leaks and maintenance requests reported through the online service         request form and responding appropriately. All leaks and maintenance         requests will be inspected and action plans identified within a two week         period.  Actions on mains water         and other high pressure leaks are considered urgent and must be dealt         with immediately, isolated and repaired as soon as physically possible.
Operate cooling towers as follows:
  • operate         cooling towers in accordance with the Sydney Water Best         Practice Guidelines for Cooling Towers or manufacturer’s         specifications
  • proactively         seek opportunities to assist Sydney Water in the further development of         best practice guidelines to reduce water and electricity use associated         with operation of cooling towers. To be done within the context of the         mechanical specification of the product
  • undertake         an audit based on the Sydney Water Best         Practice Guidelines for Cooling Towers (for example, refer to         page 12) annually, ensuring appropriate follow up action is taken.
Monitor water use as follows:
  • monitor         water use, where possible, using online live tools
  • check water         logs weekly
  • utilise         the Property service request system for any work identified through         monitoring
  • identify         faults using loggers and sub meters
  • ensure         faults are be dealt with using the standard work order system.
Test sub-meters as follows:
  • sub-meters         will generally last for at least 10 years, therefore it is necessary to record         the date of installation
  • continually         monitor meter readings and respond to any abnormalities as a possible         fault with meters
  • if         necessary, open the meter and clean out to see if this alleviates issues
  • include         the testing of sub-meters at the 10 year mark into maintenance schedules
  • if         necessary, arrange for the replacement of the sub-meter

Undertake any immediate and/or further action required as a result of    any incident report. It may be necessary to liaise with Sydney Water regarding further    action.


Project Manager, Property, Space Planning Manager, Property
  • report all building works which         have trade waste implications (for instance, changes to use of space,         changes to grease traps, or Chemical Waste treatment and disposal that         pertains to the sewerage system) to the Manager, Project Services, Property
  • communicate         and work with team members to ensure they are aware of the water         efficiency requirements of projects and space use.


Manager, Project Services, Property
  • contact Sydney Water when potential impacts on the Trade Waste         Agreement are identified.  Sydney         Water will provide advice as to whether or not the Trade Waste agreement         requires amendment, and request any further information if needed.  Sydney Water will amend the Trade         waste Agreement if required.


Manager, Operational Sustainability
  • manage         and coordinate the Water Action Group and water initiatives associated with         the sustainability program
  • work with         and support the Manager, Technical Services, Property to ensure the         responsibilities of this position are undertaken
  • implement         and/or support water reduction and supply projects.


Director, Sustainability
  • provide         staff and students with the appropriate information and education to         ensure that water efficient practices are undertaken
  • provide         an appropriate budget to ensure that water savings education and awareness         can be undertaken on a continual basis.


Procedure Information

Contact OfficerDirector, Macquarie University Property
Date Approved15 December 2009
Approval Authority

Vice-President, University Services and Strategy

Date of Commencement15 December 2009
Amendment History
15 August 2019 – Updated Approval Authority from Chief Operating Officer and Deputy Vice-Chancellor to Vice-President, University Services and Strategy in accordance with responsibilities per Delegations of Authority Register.
29 May 2017 - updated Approval Authority from Chief Operating Officer to Chief Operating Officer and Deputy Vice-Chancellor.
February 2014 – Procurement Handbook replaced Purchasing Policy / Procedure
August 2011 – Date for Next Review extended
February 2011 – name change from OFM to Property
Date for Next ReviewDecember 2012
Related Documents

Procurement Handbook
Purchasing Procedure
Resource Management Policy
Sustainability Policy / Procedure

Sydney Water Best  Practice Guidelines for Cooling Towers
KeywordsWater, Trade Waste, Water Management, Leaks, Plumbing, Fixtures
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