REPORT THE INJURY
Report a work injury or illness to your supervisor within 24 hours of its occurrence.
Complete an online Accident/Injury Notification Form.
SEEK MEDICAL TREATMENT
Seek medical attention for your injury or illness from a medical practitioner of your choice. Nominate a medical practitioner who is prepared to participate in the development and ongoing arrangements for your Return to Work Plan.
Obtain a NSW WorkCover Medical Certificate from the medical practitioner outlining the required treatment and your capacity for work.
REQUEST TIME OFF WORKUNDERTAKE REHABILITATION AND RETURN TO WORK
If you need to take time off work due to your injury, complete a Workplace Injury/Illness Leave form. Forward this form, together with a copy of a NSW WorkCover Medical Certificate, to Human Resources. This allows you to access your sick leave until the Insurer has accepted liability for the claim.
- participate and cooperate with your supervisor in the development of your Return to Work Plan
- authorise the Group Return to Work Coordinator to contact your medical practitioner to discuss the injury and obtain advice on transitional (suitable) duties
- undertake transitional (suitable) duties as agreed
- report progress on your rehabilitation to your supervisor at regular intervals
- submit updated NSW WorkCover Medical Certificates and reports to your supervisor or the Group Return to Work Coordinator as required
- advise your supervisor and the Group Return to Work Coordinator of any changes in your medical status or capacity for work
- advise of any difficulties with your return to work
- receive compensation for claims accepted by Macquarie University’s insurer
- raise any disputes about the Return to Work Plan or transitional (suitable) duties with the Group Return to Work Coordinator
- actively participate in agreed issue resolution processes.
Group Return to Work Coordinator
Notify the Workers Compensation insurer of an injury within 48 hours of being notified of the injury.
Liaise with the staff member and insurer on any worker’s compensation claims.
COORDINATE REHABILITATION AND RETURN TO WORK
If rehabilitation is required, do the following:
Early assessment of whether or not there is a need for treatment and rehabilitation is important. Treatment and/or time off work as a result of a work-related injury may not be necessary in all cases.
During the recovery process, ensure that participation in a Return to Work Plan will not, of itself, disadvantage an injured employee by:
- provide information on the return to work process and worker’s compensation benefits to the staff member and their supervisor
- determine the injured employee’s return to work needs, and prepare a Return to Work Plan, through discussion with the employee, their supervisor and nominated medical practitioner. Include the identification of transitional (suitable) duties as required
- refer an injured employee’s case to the University’s Rehabilitation Provider if required (eg if the employee is facing barriers in returning to work)
- liaise with the Rehabilitation Provider to ensure that they:
- promote and support early and safe return to work of injured employees
- identify and coordinate rehabilitation strategies to ensure an injured employee is able to safely perform their duties
- communicate with relevant parties throughout service provision
- act as an independent third party to facilitate negotiation and resolution of any issues.
- work with the Insurer and injured employee to make alternative arrangements for an injured employee who is unable to return to their pre-injury job, including:
- different job, same employer
- same job, different employer
- different job, different employer
- liaise with the Insurer to ensure that they:
- contact an injured employee within three working days of being notified of an injury
- in the case of injury lasting more than seven continuous days, prepare an Injury Management Plan, in consultation with the injured employee, Group Return to Work Coordinator and the nominated medical practitioner
- within seven days of being informed of an injury, begin paying weekly worker’s compensation benefits if required or advise an injured employee of the reason for not making payments
- continue to pay benefits and reasonable expenses to an injured employee
- provide advice and support to the Group Return to Work Coordinator on how best to proceed in the resolution of any issues.
- assist the injured employee throughout the return to work process
- work with the injured employee and other relevant parties to clarify any issues and resolve any dispute. Seek advice from the insurer about how best to proceed in situations where a dispute is unable to be resolved. This may include, but is not limited to, involving an accredited rehabilitation provider or injury management consultant.
- allowing an injured employee to access their sick leave until the Insurer has accepted liability for the claim
- allowing an employee to continue with higher duties or scheduled training, in so far as those activities are consistent with medical advice
- ensuring any monies owed to an injured employee by Macquarie University are paid as soon as is practicable
- addressing any disagreements or issues with the Return to Work Plan as quickly as possible, so as not to hinder an injured employee’s recovery.
Upon receipt of a worker’s compensation claim, establish a rehabilitation file for each employee undertaking rehabilitation activities. Include in the file all documents, correspondence and other information relevant to the return to work process. This file is held on the Health and Safety Computer system and access is limited to authorised Health and Safety Staff.
Keep accurate and objective Worker’s Compensation case notes of all communications, actions and decisions and outline the reasons for these actions and decisions.Date and sign each file note.