Attendance & Study Load - for Programs delivered by Macquarie University International College
The Attendance and Study Load Policy for Programs delivered by Macquarie University International College (MUIC) establishes the criteria used to determine satisfactory student attendance. It also specifies the standard number of credit points and the expected study load for students enrolled in programs delivered by MUIC.
The Procedure provides an overview of the actions required when monitoring and responding to attendance and study load requirements for Students at MUIC, including an Appeal Procedure.
To establish the criteria used to determine satisfactory attendance. It also specifies the standard number of credit points and the expected study load for students enrolled in programs delivered by the Macquarie University International College.
Macquarie University International College (‘the College’) is required to monitor student attendance and ensure study load is appropriate in order to comply with the requirements of external accrediting bodies and/or government regulations.
This policy applies to all international and domestic students undertaking studies at the Macquarie University International College and comes into effect at the commencement of each term.
Commonly defined terms are located in the University Glossary. The following definitions apply for the purpose of this Policy:
Compassionate and compelling circumstances
See serious and unavoidable circumstances
An unofficial term for program of study.
The measure of performance within a course prior to completion.
DIBPDepartment of Immigration and Border Protection, the Australian Commonwealth Government department responsible for issuing international students with visas.
eCoEElectronic Confirmation of Enrolment – A document, provided electronically, which is issued by Macquarie University to intending international students confirming the international student’s eligibility to enrol in the particular course at Macquarie University. It must accompany their application to DIBP for a student visa.
The Education Services for Overseas Students Act 2000 (ESOS Act) is the Commonwealth legislation which regulates the delivery of education services to international students.
National CodeThe NationalCodeof Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007 (National Code) provides nationally consistent standards for the conduct of registered providers and the registration of their courses.
Notice of Intention to Report
The written communication sent to a student notifying them of the University’s intention to report them to the DIBP due to a breach of the University’s policies or a breach of their visa conditions.
The maximum attendance a student can attain by the end of the term in which they are enrolled if they attend all of the remaining scheduled contact hours.
PRISMSThe Provider Registration and International Student Management Systems (PRISMS) database that the Commonwealth Government maintains to support education providers with legislative compliance in matters relating to overseas students.
Program of study
The minimum sequence of required study which would enable a student to qualify for an award, including both the general requirements of a specific award and the specific requirements of a qualifying major or specialisation where applicable.
Satisfactory academic progress
Successful completion of at least 50% of the study load undertaken during a Term.
Satisfactory attendanceAttendance of at least 80% of the scheduled contact hours in a term.
Serious and unavoidable circumstances (also known as compassionate and compelling circumstances under the ESOS Act)
Serious and unavoidable circumstances are generally those beyond the control of the student which have an impact upon the student’s wellbeing or progress in a program of study. These could include, but are not limited to:
- serious illness or injury, where a medical certificate states that the student was unable to attend classes
- bereavement of close family members such as parents or grandparents
- major political upheaval or natural disaster in the home country requiring emergency travel when this has impacted on the student’s studies; or
- a traumatic experience which could include:
- involvement in, or witnessing of a serious accident
- witnessing or being the victim of a serious crime.
A discrete period of study within a program of study, for example a term, semester, trimester or similar not exceeding six months.
TermA 7 week period of study at the College, including an examinations period, in which an entire unit of study is delivered.
Unit A discrete component of within a program of study, each worth a fixed number of credit points.
5 POLICY STATEMENT
Macquarie University International College units are all worth 3 credit points. Students are expected to undertake two units of study per term unless an alternate study load has been approved by the College.
Under certain circumstances students may be allowed to reduce their study load to 1 unit per term. Applications to reduce study load due to serious and unavoidable circumstances or on academic grounds must be made online through ask.mq.
All students, international and domestic, are expected to attend 100% of scheduled contact hours in a term.
International students in a Foundation Program must maintain satisfactory attendance which is defined as attendance of at least 80% of the scheduled contact hours in a term.
Teaching staff of the college are responsible for recording student attendance in classes.
The Student Administration and Services Section of the College and its representatives are responsible for monitoring student attendance.
A student is not permitted to 'swap' classes or to attend a class other than the one in which they are enrolled without prior permission from the Student Administration and Services Manager or a Student Administration and Services Officer. If a student's name does not appear on the class attendance list and they do not have an authorisation form to attend a substitute class, the student will not be marked present for the lesson and will be referred to a Student Administration and Services Officer to discuss the matter.
An official Certificate of Attendance may be issued to a Macquarie University International College student on request.
Attendance calculation for a term
The attendance percentage in a program for a term is calculated based on the units being undertaken in that term as follows:
100*[(a*b-c)/ (a*b)], where
a - Number of scheduled program contact hours recorded per week
b - Number of weeks attendance is recorded (6 weeks per Term)
c - Total contact hours absent
Attendance warningsThe University will send two warning messages in a term to an international student in a Foundation Program when their potential attendance has dropped below 90% and 83%.
The warning messages will be sent to the student’s email address. Students may be required to attend a meeting with a Student Administration and Services Officer to discuss their attendance.
Any student who has been absent for more than five consecutive days without approval will also, where possible, be contacted by phone if they have not responded to warning messages.
Circumstances impacting attendance
Students who experience serious and unavoidable circumstances that impact their ability to achieve satisfactory attendance should seek assistance, at the time the circumstances arise, from the Macquarie University International College Student Centre and Campus Wellbeing.
Exclusion from the University
International students in a Foundation Program who do not attend 80% of scheduled contact hours in a term (i.e. do not have Satisfactory Attendance) may be excluded from the University.
The University may choose not to exclude a student if that student can achieve satisfactory academic progress and can still achieve at least 70% potential attendance in the term. If such a student does not make Satisfactory Academic Progress at the end of that term, they will be excluded from the University.
Any international student in a Foundation Program whose attendance has dropped below 70% will be automatically excluded from the University. The exclusion period will be one year.
An international student who has been excluded will be issued with a Notification of Intention to Reportas per the DIBP requirements.
A student who has been excluded under the Attendance and Study Load Policy can appeal this decision on procedural grounds.
An appeal against an applicable decision may only be made on the grounds that:
- the procedure for dealing with the matter was unfair in the circumstances because one or more of the following things occurred:
- the student was not given a reasonable opportunity, appropriate to the circumstances, to present his or her case or provide an explanation, before the decision was made;
- the decision maker in making the decision was biased or there was a reasonable apprehension of bias, against the student;
- the decision maker in making the decision, took an irrelevant consideration into account;
- the decision maker in making the decision, failed to take a relevant consideration into account;
- the decision maker in making the decision, acted dishonestly or for an improper purpose;
- there was no evidence to justify the decision made by the decision maker;
- the decision was so illogical or unreasonable that it could not have been rationally made;
- the decision was made in accordance with a guideline or direction from the University of general application without regard to the merits of the particular case;
- the decision maker made the decision in the particular case in accordance with the wishes of another person;
- the required procedure for making the decision was not followed; and
- as a result, the student affected suffered substantial injustice.
If a student is unsatisfied with a decision to exclude, they may lodge a written appeal to the University via ask.mq within 20 working days of receipt. The following steps will then occur:
- The Director of the College will review the written appeal within 5 working days of its receipt.
- The student will be advised in writing of the outcome of the appeal.
A student who is dissatisfied with the conduct of their appeal to the College Director may make a request for assistance with the Macquarie University Student Ombudsman within 20 working days of receipt of the Director’s decision.
After all rights of appeal contemplated in this policy are exhausted, a person in respect of whom a decision has been made may complain to the New South Wales State Ombudsman about the decision under the Ombudsman Act 1987 of New South Wales and judicial review of the decision may also be sought from the courts.
Where a student chooses not to appeal or has exhausted all avenues of appeal, the University will report the student to DIBP as not meeting attendance requirements.
Reporting of unsatisfactory student attendance
Upon excluding an international student, the University will notify the Department through PRISMS. This may result in the cancellation of the student’s visa by DIBP.
6 RELEVANT LEGISLATION
7 KEY RELATED DOCUMENTS
|8.1||Contact Officer||Governance, Quality and Standards Manager, |
Macquarie University International College
|8.2||Implementation Officer||Student Administration and Services Manager, Macquarie University International College|
|8.3||Approval Authority / Authorities||Academic Senate (Res No: 16/259)|
|8.4||Date Approved||6 December 2016|
|8.5||Date of Commencement||27 February 2017|
|8.6||Date for Review||December 2019|
|8.7||Documents Superseded by this Policy||Attendance and Study Load Policy – For Students Enrolled in Programs Delivered by Macquarie University International College approved 30 October 2015|
To provide an overview of the actions required when monitoring and responding to attendance and study load of Students at Macquarie University International College (‘the College’) in accordance with the Attendance and Study Load Policy for Students enrolled in Programs delivered by Macquarie University International College.
This procedure applies to all international and domestic students undertaking studies at the Macquarie University International College and comes into effect at the commencement of each term.
Commonly defined terms are located in the University Glossary. Definitions specific to this Procedure are contained in the accompanying Policy.
Please click on items of the flowchart to see more information.
If you have difficulty accessing this document please contact the Policy Unit firstname.lastname@example.org or +61 2 9850 4791.
5 RELEVANT LEGISLATION
6 KEY RELATED DOCUMENTS
Governance, Quality and Standards Manager, |
Macquarie University International College
|7.2||Implementation Officer||Student Administration and Services Manager, Macquarie University International College|
|7.3||Approval Authority / Authorities||Academic Senate (Res No: 16/259)|
|7.4||Date Approved||6 December 2016|
|7.5||Date of Commencement||27 February 2017|
|7.6||Date for Review||December 2019|
|7.7||Documents Superseded by this Procedure||Attendance and Study Load Procedure – For Students Enrolled in Programs Delivered by Macquarie University College approved 30 October 2015|
|7.8||Amendment History||Dec 2016 - Revised Procedure in accordance with changes to Policy arising from Academic Senate (Res No: 16/259), specifically Procedural Flowchart updated to reference 'Student Notified with 2 Attendance Warnings' and 'Institutional Appeal' replaces 'Internal Appeal'. No change to Appeals Flowchart.|