4.4 Call Back Arrangements and Emergency Contacts

4.4 Call Back Arrangements and Emergency Contacts

4.4.1 To ensure effective operation of the University, particularly where providing critical services, certain Staff Members may be required to remain available to perform duties outside their normal working hours. The following provisions cover the two levels of 'readiness' where Staff may be required to respond to requests to perform additional duties outside of their ordinary hours of work.

Ready A

4.4.2 Staff on Ready A are on 'out of hours restriction' during which they are required to be contactable and available to perform any additional duties required of them that are consistent with their job description. Staff on Ready A will be advised in advance of the period they are on call. The following allowances are paid for each hour the Staff Member is required to be contactable regardless of whether recalled to perform extra duties during this period or not. Higher duties allowance and/or other salary allowances will be included for the calculation of the Ready A allowance.

Day

Allowance

Monday-Friday

7.5% of the hourly rate of pay

Saturday

10% of the hourly rate of pay

Sunday

12.5% of the hourly rate of pay

Public holidays

15% of the hourly rate of pay

4.4.3 Where the Staff Member is recalled to their workplace during the 'restriction' period they must do so within one hour of being called. Payment will be at the appropriate overtime rate with a minimum of four hours being paid. Payment for duty exceeding four hours is made at relevant overtime rates where actual duty has either exceeded four hours or has accumulated to exceed four hours. This provision does not extend to call back for duty prior to normal starting times and merging into normal working hours. The allowance in subclause 4.4.2 is suspended when overtime is paid.

4.4.4 Where the Staff Member is required to perform additional duties but is not recalled to their workplace, payment will be at overtime rates with a minimum of one hour being paid. Payment for duty exceeding one hour is made at relevant overtime rates where actual duty has either exceeded one hour or accumulated to exceed one hour. The allowance in subclause 4.4.2 is not paid while receiving overtime rates.

Ready B - Emergency Contact Staff

4.4.5 'Ready B' Staff will be on a list of Staff who may be contacted in an emergency but they are not obliged to be contactable out of hours or respond to a request to perform additional duties out of hours. No allowance is payable to these Staff Members.

4.4.6 Should these Staff perform extra duties, they will receive payment in accordance with subclauses 4.4.3 and 4.4.4.

4.4.7 Additional Requirements

(a) All fares actually and necessarily incurred for each time the Staff Member returns to the University when called in will be reimbursed. A Staff Member authorised to use a private vehicle on University business will be paid the appropriate motor vehicle kilometre allowance for forward and return journeys.

(b) The University will provide equipment used to contact Staff out of hours. The cost of returned calls will be reimbursed.

(c) Equipment, such as computers and modems, used to perform out-of-hours work from home will either be provided by or subsidised at an appropriate rate by the University.

Back to the top of this page