New staff essentials

New staff essentials

Get to know our values, people, systems and processes in your first few weeks.

Teaching support

Macquarie University is committed to the highest standards in learning through innovative, scholarly and reflective teaching practice. Our Learning and Teaching Strategic Framework 2015-2020 embodies the University's highest strategic priority of creating a culture of transformative learning in a research-enriched environment.

The Learning Innovation Hub works in partnership with faculty-based Learning and Teaching teams who support teaching staff to innovate and enhance approaches to learning. They provide information and support on curriculum and assessmentyour teaching role, workshops and programs, learning technologies and teaching and curriculum evaluation. Subscribe to Teche, our Learning and Teaching blog, for learning and teaching news and events.

Research support

Macquarie University encourages research excellence through a variety of activities, including study programs, grants, research partnerships and research centres. 

The Research Office supports staff to develop their research by providing information and guidance on matters such as  funding and research management, HDR supervision and research committees including the animal ethics committee, human ethics committee, biosafety committee and Higher Degree Research committee.

Pay and timesheets

Salaries are paid fortnightly. You can view pay slips and payment summaries and change your personal and banking details via HR Online.

Casual academics can claim payment by submitting timesheets via HR Online. Casual professional staff will submit timesheets via TimeFiler. View more information on pay rates and casual timesheets.

Staff benefits

As a Macquarie staff member you have access to a wide range of staff benefits such as flexible working options, development support, free access to online news publications and discounts on health insurance.

OneID and OneHelp

OneID is your unique staff number. You will access most university systems including iLearn, email, iPrint, OneHelp and wi-fi using your OneID and password. You will be given your OneID on your first day and you can change your password online anytime.

OneHelp is an online self-service ticketing system to log and monitor IT and non-IT related requests. These videos will show you more about OneHelp and how to log a ticket. If you are a supervisor, you may also need to approve or reject OneHelp tickets.

Email and wi-fi

Email at Macquarie University is powered by Outlook. Outlook works in a similar way to other email systems you may have used previously and is delivered to all staff in conjunction with a suite of other Microsoft products. It is web-based and can therefore be accessed from anywhere around the world. 

Office 365 email can be accessed through loginmicrosoft.online.com. Use yourMacquarie email address and OneID password to sign in.

The University uses a standard email signature format for all staff. You should set this up in your first few days, and can read the instructions and access the template via the Wiki for Windows and Macs using your OneID.

Macquarie OneNet wi-fi is the easiest and most convenient way to connect wirelessly to our campus network and the internet with a set-and-forget personal connection. Connect to OneNet wi-fi.

Campus card and building access

You will use your campus card for building access, library borrowing, printing and photocopying services. 

If you did not get a campus card during your induction, visit Student Connect to have your photo taken on site and a campus card made while you wait. You will need to bring official photo identification with you so we can verify your identity. A driver licence, passport or proof of age card are acceptable forms of identification.

Campus maps will help you find your way around the campus. The map shows pedestrian and road access points onto the campus, building and facility names, and services like public transport, parking and food.

Emergencies on campus

For emergencies on campus call 02 9850 9999 or x9999. Register to receive text message alerts of any emergencies on campus. For more information on emergency management at Macquarie University see Emergencies.

Policies, procedures and glossary

Policy Central is the single source for all approved University policy documents. Documents on Policy Central take precedence over policy documents on any other University website. 

New staff are encouraged to familiarise themselves with the:

The online glossary lists the key acronyms, abbreviations, terminology and definitions. This can help you understand the language of the University.

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