Workshops and online resources

Workshops and online resources

Skill up and improve your knowledge with a range of workshops and online courses.

  • Teaching

    The Learning Innovation Hub offers a range of learning opportunities to cater for colleagues who are new to teaching as well as experienced academics.

  • Research

    Research Services supports researchers to apply for fellowship and grant opportunities with a wide range of workshops, seminars and online resources.

  • Linkedin Learning

    Access top-quality video courses taught by recognised industry experts on topics including Microsoft Office suite, project management,  and communication.

On campus workshops

Register to attend a workshop on campus via HR Online. All workshops, unless otherwise stated, are held in the Human Resources Manly Training Room, Level 4, 17 Wally's Walk (C5C) and start at 9.30am sharp.

Workshop places are limited. Please cancel your registration if you are unable to attend a confirmed workshop, ensuring you do so at least three days prior to the course date so that your allocated place may be offered to others.

To cancel your registration, email the course name and date to


Wednesday 6 MayImprove your Time Management9.30am - 4.30pm
Wednesday 13 MayManaging Conflict9.30am - 4.30pm
Thursday 21 MayInfluencing Key Stakeholders9.30am - 4.30pm
Tuesday 26 MayIntroduction to MQ Recruitment1.00pm - 4.00pm
Thursday 28 MayManaging Projects9.30am - 4.30pm


Tuesday 2 JuneWriting to Persuade9.30am - 4.30pm
Thursday 4 JuneManaging Complaints9.30am - 4.30pm
Thursday 11 JuneGiving Effective Feedback9.30am - 4.30pm
Wednesday 17 JuneIntroduction to MQ Recruitment9.30am - 12.30pm


Wednesday 15 JulyStrengthening Personal Resilience: Staff9.30am - 12.30pm
Tuesday 21 JulyManaging Projects9.30am - 4.30pm
Wednesday 22 JulyResponding to Mental Illness10.00am - 12.00pm
Thursday 30 JulyIntroduction to MQ Recruitment1.00pm - 4.00pm

Workshop overviews

Writing to Persuade

  • Learn how to present options concisely and in a balanced way
  • Understand how to decide what to put in and what to leave out
  • Learn two basic structures for presenting a case and develop the skills needed to be more efficient in your writing

Duration: 1 day    Course dates: 2 June 2020, 5 November 2020

An Introduction to University Governance

New to the University? Want to know how the University works, how decisions are made, and who makes them? Interested in learning the difference between Rules, Delegations and Policy? Then this workshop is for you.

Presented by Linda Breen, Senior Corporate Secretary, and Ellen Carlson, Manager Policy Unit, this session will provide participants with an Introduction to Governance at Macquarie. Topics covered will include the University's key Committees and instruments which guide decision making, an overview of the Policy Framework, and the role of Council and Academic Senate.

Duration: 2 hours Course dates: 16 March 2020, 17 September 2020

An Overview: Delegations of Authority

Have you commenced a new role at Macquarie? Want to know more about decisions you are authorised to make, of both a financial and non-financial nature? The Overview of University Delegations may be of interest to you.

This session presented by Linda Breen, Senior Corporate Secretary, and Ellen Carlson, Manager Policy Unit, will provide participants with an understanding of the overarching principles of delegation to support good governance. It will focus on the Delegations Register with specific reference to the role of agents and establishing an agent, addressing conflicts of interest, and procedures for requesting an amendment to the Register.

Duration: 2 hours     Course dates: 21 September 2020

Communicating Effectively

  • Refresh core communication skills including active listening and questioning techniques
  • Build effectiveness in communicating clearly, confidently and assertively with others
  • Improve your confidence and effectiveness in communicating with others

Duration: 1 day    Course dates: 13 August 2020

Writing with Clarity

  • Learn to write complex information in a clear and sensible way without losing accuracy or rigour
  • Understand how to write effective emails at work
  • Understand how to create a professional and helpful tone and choose the right words

Duration: 1 day    Course dates: 3 March 2020, 26 August 2020

Agenda Preparation & Minute Taking

  • Prepare meeting agendas
  • Write notes, minutes and reports
  • Follow up on decisions from meetings
  • Understand the role of the Committee Officer and the Chair

Duration: 3 hours Course dates: 10 November 2020

Managing Projects

  • Develop the skills needed to initiate and plan a project effectively
  • Understand approaches to managing stakeholders on your projects
  • Develop methods to manage project team members to deliver set objectives

Duration: 1 day    Course dates: 28 May 2020, 21 July 2020, 28 October 2020

Influencing Key Stakeholders

  • Identify key stakeholders and their motivators
  • Develop realistic and achievable influence objectives
  • Present facts, ideas, and concerns in a persuasive manner

Duration: 1 day    Course dates: 21 May 2020, 5 November 2020

Strengthening Personal Resilience - Staff

  • Understand a practical, evidence-based model for strengthening resilience and developing mental fitness for coming through change
  • Explore the essential elements of building emotional resilience and the positive effects this can have on a number of areas of your life
  • Explore and challenge your current state of thinking to start to bridge the gap between what you know you should be doing to boost your resilience and what you are actually doing

Duration: 3 hours    Course dates: 11 March 2020, 15 July 2020, 15 September 2020

Strengthening Staff and Personal Resilience During Change - Managers

  • Understand the psychological process that occurs in response to change and how it impacts well-being
  • Understand an evidence-based model for strengthening resilience and developing mental fitness in yourselves and your teams
  • Explore the link between well-being and performance and reflect on your supportive leadership style and practical strategies you can put into practice to enhance this
  • Develop a personal and team well-being action-plan

Duration: 3 hours    Course dates: 21 October 2020

Managing the Tough Stuff: Performance and Conduct Issues

  • Improve your capability and confidence in managing performance and conduct issues with staff
  • Make considered and purposeful decisions in addressing performance and conduct issues
  • Have courageous conversations about performance and conduct issues with staff
  • Improve your understanding of the procedural and legal frameworks regulating the management of unsatisfactory performance and conduct

Duration: 1 day    Course dates: 9 September 2020, 11 November 2020

Managing Complaints

  • Improve your knowledge about Macquarie University's procedures for managing staff complaints
  • Understand your role as a manager in responding to and managing staff complaints
  • Build skills to help you effectively manage staff complaints

Duration: 3 hours    Course dates: 4 June 2020, 20 October 2020

Having Coaching Conversations

  • Improve your effectiveness having coaching and developmental discussions
  • Understand the value and importance of having proactive coaching/developmental discussions
  • Understand and practice a model for having coaching/developmental discussions
  • Gain skills and confidence in handling challenging coaching/developmental discussions

Duration: 1 day    Course dates: 24 September 2020

Managing Conflict

  • Identify the common causes of conflict
  • Apply strategies to constructively address conflict
  • Develop the necessary communication skills to turn conflict into an opportunity for positive change and development

Duration: 1 day    Course dates: 13 May 2020

Introduction to Recruitment at MQ

  • Understand MQ recruitment procedures
  • Be aware of bias in recruitment and what actions can be taken to reduce bias and create inclusive recruitment practices
  • Understand recruitment methods and how each one can lead to making more informed hiring decisions

Duration: 3 hours    Course dates: 28 May 2020, 17 June 2020, 30 July 2020, 18 August 2020, 30 September 2020, 22 October 2020, 17 November 2020, 9 December 2020

Giving Effective Feedback

  • Recognise the importance of giving constructive feedback, and the need to adopt the right mindset to help achieve desired outcomes
  • Familiarise participants with the key principles underpinning effective feedback based on the latest research
  • Share a simple feedback model to enable feedback to be given with ease
  • Help participants manage emotions
  • Provide participants with opportunities to apply the model during the workshop and receive feedback on their feedback skills. Actors are utilised to make the practical activities as ‘real’ as possible and maximise learning

Duration: 1 day    Course dates: 11 June 2020, 15 October 2020

Improve your Time Management

  • Define the core purpose of you and your team within the organisation
  • Explain the ‘above the line’ model and determine how you and can adopt this concept to take more initiative with your day to day planning
  • Use a prioritisation matrix to order your weekly tasks
  • Identify your key professional goals
  • State how to politely and professionally say ‘no’ to an unreasonable request
  • Discuss techniques that allow you to proactively manage email
  • Identify what habits and techniques you could start, stop or continue to more effectively manage your time

Duration: 1 day    Course dates: 6 May 2020, 12 October 2020

Responding to Mental Illness

  • Recognise common signs and symptoms of mental illness
  • Respond to people with difficult behaviours or early signs of mental illness
  • Know where and how to get help

Facilitator: Dr Benjamin L Wilkes (Clinical Psychologist, MAPS MCCLP), Associate Director, Student Wellbeing

Duration: Two hours    Course dates: 22 July 2020

Linkedin Learning video library

Linkedin Learning is a leading online learning platform that allows you to develop your business, software, technology and creative skills to support your personal and professional goals.

Macquarie University staff have full access to the Linkedin Learning video library of engaging tutorials, taught by recognised industry experts. There are thousands of courses available for learners of all levels, with more added every week. Whether it's through full courses or bite-sized videos, you'll be able to learn something new, strengthen your skills, or solve a problem.

A suggested playlist for popular topics is available below, or simply log in and search for your preferred subject.

To access Linkedin Learning, click here.

Communication skills

CourseSkill levelDuration

Communication Foundations

Learn how to communicate more effectively in professional situations, including meetings, email and presentations.

Beginner1 hour, 24 minutes
Communication Tips Weekly

Hone your communication skills with this ongoing series of communication hints and tips.
Appropriate for all2 - 5 minutes per week

Communicating with Confidence

Learn tools, strategies and techniques to help you sound more confident, use body and language to express ideas and overcoming speaking anxiety.

Intermediate1 hour, 28 minutes

Business Writing Principles

Discover the secrets to effective business writing and crafting messages that others want to read and act on.

Beginner1 hour, 32 minutes

Grammar Foundations

Discover how to avoid the most common grammar mistakes and improve the clarity of your writing.

Appropriate for all2 hours, 11 minutes

Interpersonal skills

CourseSkill levelDuration

Teamwork Foundations

Understand the qualities of great teams and what you can do to be an effective team member.

Intermediate1 hour, 21 minutes
Influencing Others
Learn what the best influencers do before they influence, and see how to choose the best steps for your situation and have people want to be influenced by you.
Beginner1 hour, 16 minutes
Conflict Resolution Foundations
Improve your relationships with co-workers, clients, and managers and find your way through conflict back to cooperation.
Beginner49 minutes
Working with Upset Customers
Learn proven techniques to neutralise negative situations with angry and upset customers and reduce the likelihood of problems occurring in future.
Appropriate for all55 minutes
Critical Thinking
Learn the basics of critical thinking, an essential tool for problem solving and decision making.
Appropriate for all1 hour, 6 minutes

Project management

Course Skill levelDuration

Project Management Foundations

This course tackles the basics of project management, from building a project plan to managing resources.

Beginner 3 hours, 20 minutes
Agile Project Management Principles
Learn tools and techniques to successfully manage projects through the agile life cycle.
Appropriate for all 1 hour, 16 minutes
Microsoft Project 2016 Essential Training
Master the essential features of Project 2016 and project management techniques such as creating and scheduling tasks, assigning resources and running reports.
Beginner 5 hours, 5 minutes

Productivity and time management

CourseSkill levelDuration

Boosting Your Team’s Productivity

Learn to help everyone on your team boost their productivity with these easy simplification habits.

Appropriate for all39 minutes

Time Management Tips Weekly

Improve your productivity, get things done, and find more time for what's most important with this weekly series of actionable time management tips.

Appropriate for all2 - 5 minutes per week
Efficient Time Management

Learn the techniques the most efficient people use to manage their tasks and maximise their time. 
Appropriate for all2 hours

Managing Meetings

Discover how to get the most out of your meetings, turning them into productive avenues for communicating, connecting and accomplishing real work.

Intermediate1 hour

Workplace tools

CourseSkill levelDuration

Excel 2016 Essential Training

Learn how to enter and organise data, create formulas and functions, build charts and pivot tables.

Beginner8 hours, 53 minutes

Outlook 2016 Tips & Tricks

Get tips, tricks and keyboard shortcuts that will increase your efficiency with Outlook 2016.

Intermediate3 hours, 41 minutes
OneNote 2016 Essentials Training

Learn how to use OneNote to create, edit and save important notes.
Beginner3 hours, 46 minutes

Learning Microsoft Power BI Desktop (2016)

Learn how to connect and transform your data with Power BI Desktop, Microsoft’s powerful data analysis and visualisation software.

Intermediate2 hours, 52 minutes

Management and leadership

Course Skill levelDuration

Management Tips Weekly

Offers two new management tips each week to help you learn to improve communication, increase motivation, deal with conflict and build better relationships.

Appropriate for all 2 - 5 minutes per week

Balancing Multiple Roles as a Leader

Learn about the multiple roles involved in leadership and how to effectively balance them for greater success.

Intermediate 37 minutes

Communication within Teams

Learn how to cultivate the communication practices of high-performing teams.
Beginner 1 hour, 8 minutes

Leading with Emotional Intelligence

Increase your emotional intelligence at work so that you’re better equipped to lead teams, work with peers, and manage up.

Intermediate 1 hour, 46 minutes

Coaching and Developing Employees

Learn coaching skills that will help you to support the development and growth of your team members.

Intermediate 1 hour, 5 minutes

Recommended Health and Wellbeing courses

Work-life balance

CourseSkill levelDuration
Balancing Work and Life

Learn smart strategies to make work a focus at work and give yourself time to enjoy your time at home.
Appropriate for all28 minutes
Leverage the Connection between Wellbeing and Productivity

Learn how your well-being can contribute to your productivity and success at work.
Appropriate for all41 minutes

Stress management

CourseSkill levelDuration
Building Resilience

This course offers practical steps you can take to build resilience over time by changing how we process negative events and by expressing gratitude for the good things in our life.
Appropriate for all20 minutes
Managing Stress for Positive Change

Train yourself to use stress in more effective ways; and what managers can do to reduce employee stress when an organisation experiences difficult times.
Appropriate for all57 minutes
Managing in Difficult Times

As a leader you will learn important tools for keeping you and your team focused, inspired, and effective during times of change or crisis.
Appropriate for all1 hour, 7 minutes
Anger Management

Identify your triggers, how to get to the root of your anger, and how to channel anger to your highest good.
Beginner1 hour
Learning how to unplug and recharge
Learn how to: recharge, reconnect with yourself, identify your triggers, meditate, find hidden tension, track energy and movement.
Appropriate for all37 minutes


CourseSkill levelDuration
Happiness tips

Learn practical, actionable techniques for finding more time for the things you love and maximizing your day-to-day happiness.
Appropriate for all3 hours, 31 minutes

Discover the fundamentals of mindfulness and learn step-by-step methods that will help you deal with stress, anxiety, fear, worry, and self-doubt, and how to increase confidence, peak performance, and connection with others.
Appropriate for all1 hour, 16 minutes
Meditation and Sleep

Learn about the benefits of meditation and sleep.
Appropriate for all57 minutes


CourseSkill levelDuration
Facing Challenges with Gratitude and Forgiveness

Discover how to face challenges, consider the impact of your attitude, practice forgiveness and gratitude, identify feats and reflect.
Appropriate for all34 minutes
Communicating with Empathy

Learn the principles of empathetic communication and specific strategies to help improve your approach to difficult conversations.
Beginner1 hour, 14 minutes
Understanding the link between Giving and Success

Discover the link between giving and success, by putting life into context, the power of giving, defining your own success.
Appropriate for all24 minutes

Microsoft Office

Take advantage of exclusive access to the award-winning, highly-rated Excel Skills for Business series (Essentials to Advanced) on Coursera - one of the largest online learning platforms in the world. All staff at Macquarie University are invited to participate in the online Excel courses for free. Visit the webpage to register.

Diversity and Inclusion workshops

Macquarie University aspires to be a leader in promoting workplace equity, diversity and inclusion initiatives through a range of workshops and programs designed to engage, empower and support members of our community.

Workshops offered by our Diversity and Inclusion Team include:

  • LGBTIQ+ inclusion in the workplace
  • Cultural Intelligence
  • Disability Confidence for Managers and Supervisors
  • Envisage - Create your Future
  • Confident Conversations to Create Mentally Healthy Teams

Details on how to register for a workshop coming soon...

Need more help?

Contact the Organisation and Development Team at

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