Our systems and services keep us connected and working every day, often across a huge range of applications and needs. Our technology specialists can provide and support the hardware, software and tech items you need as well as look after your printing, network and storage requirements.
Our support services are integrated into a single OneHelp system to make it easier for you to get all the help you need.
IT service desk
The IT service desk can assist staff with issues ranging from network access to computer problems.
Macquarie University's OneNet hosts a variety of networks including wi-fi, wired, VPN and Eduroam that allow staff and students to stay connected.
Office 365 is Macquarie University's email and calendaring (Outlook) system for staff. It's a cloud-based collaborative service that also offers the latest in Office applications.
This is the place to find desktop handset user guides and the latest data and call rate plans for your University supplied communication devices.
There are several types of AV technology used in lecture theatres, classrooms and meeting rooms at Macquarie University.
Macquarie University provides staff with a range of online resources and support systems for faculties and departments.
Questions or issues related to computer hardware can be resolved via OneHelp.
There are a number of data storage options for Macquarie University staff including science IT storage and NeCTAR Research Cloud.
Macquarie provides several printing options for staff from their work station.