1. Download and run the FSE IT Remote Support software (TeamViewer):
2. A FSE IT person will now be able to connect to your screen
This tool allows a FSE IT support person to remote control your computer (with your permission). For example:
- You’re having trouble printing,
- Your network drive mapping doesn’t work,
- The application you were using has disappeared,
- You need to show us an error message or warning,
- Need a licence update or software install.